Knowledge Base#
- Account Questions
- Can I change the frequency of the low-credit alert?
- Can’t reset password
- Did not receive one time code
- Do credits expire?
- How can I appoint another use to manage my account?
- How can I change my email address?
- How can I pause my subscription?
- How can I update my credit card?
- How do I get notified when I’m running out of credits?
- How many credits do I need?
- How to log in using a password instead of a one-time code?
- How to set up multiple accounts for my agency?
- How to sign up for a PDF.co trial account?
- How to stop receiving a low-credit alert?
- Rate Limit Error 429 too many requests
- Common Errors
- Access Denied or Too Many Requests
- ECONNREFUSED error
- Error 400 bad request
- Error 403, Can’t download file, Input document is damaged, or Login page is converted instead of the file content
- Error 448 webpage not found
- Fatal error: Uncaught ValueError: Path cannot be empty
- Google Docs or Google Drive error with Too Many Requests, Access Denied, or Can’t download file
- Google Drive Source File Error 442
- Make maximum number of repeats exceeded
- NoSuchKey The specified key does not exist error
- PDF.co response links are broken
- PHP - Peer certificate cannot be authenticated
- SSL Certificate error unable to get local issuer certificate issue in PHP
- Salesforce Apex Error 442
- Status errors returned by PDF.co
- Timeout service is temporarily unavailable
- General
- Artifex Software and ByteScout/PDF.co Merger FAQ
- Fonts available for PDF Filling and Adding Text to PDF with
pdf/edit/add - How to create and test configurations for PDF extraction and image-to-text functions locally
- How to use custom fonts?
- IP addresses used by PDF.co Cloud
- Where can I find the PDF.co output in Zapier?
- Who can access the
pdf-temp-files, and how long are files stored? - How to increase output link expiration
- Platform Security
- Pricing and Subscriptions
- User-Controlled Encryption
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